Studio Policies
During your visit to the studio, it is a requirement that you do all that is reasonable to minimise the risk of harm to yourself and others. Ensure that you have read the rules below before engaging in any activity on the pole and/or in the studio.
Students are not permitted to attend the studio unless all payments and due fees are up to date.
Sign in each time you visit using your Queens of Pole app to scan the QR provided on the studio iPad in reception, or by searching your name, member ID number, phone number or email address failure to sign in will result in an “assumed no show” notification and a no-show fee.
Follow all reasonable directions given by studio staff.
Do not engage in (or assist others in engaging in) activities that are dangerous and beyond your (or their) limits
Do not engage in activity on the poles if you have been drinking alcohol or taking any medication / drugs that put your safety (or safety of others) at risk. If in an instructor has knowledge you under the influence of any substance, they will ask you exclude yourself from class and may arrange appropriate transport via your emergency contact or Uber to get you home safely.
Do not engage in activity or action within the studio that harms our business.
Do not increase your (or other people’s) risk of an incident by wearing products (such as moisturiser, fake tanning product, and some hair and makeup products), that come off onto the poles, making them slippery.
Do not attempt any manoeuvres (e.g. pole tricks) in attire that is not safe and suitable for that manoeuvre.
Always warm up before your session and cool down (stretch) after your session effectively in your class setting (you can choose to do additional cool down post class if you feel your body requires it)
Always start your session by wiping down your pole with a towel and methylated spirits spray and repeat this process at the end of your session – making sure to remove all residue of chalk and/or other substances.
When using the poles, be aware and mindful of those around you so as to avoid collisions.
Always ensure that you have a ‘spotter’ if you are attempting a dangerous manoeuvre that you have not yet safely and
consistently ‘mastered’.
If you are unsure as to whether the manoeuvre you are attempting is considered dangerous or whether you are in need of a ‘spotter’, you must first ask a staff member (such as receptionist, instructor or open practice supervisor) whether they
think you need a ‘spotter’ for this manoeuvre.
If you have been doing a manoeuvre for a while and feel that you no longer need the ‘spotter’, you must still check with a staff member as to whether they agree that you can perform this move unassisted for the first time.
Even if you have done a manoeuvre before or have been doing a manoeuvre for some time without a ‘spotter’, you must still assess your level of risk and danger in trying the manoeuvre before each attempt. Strength and ability can fluctuate and conditions (such as climatic variation and pole condition) can change. It is your responsibility to make sure that you have minimised the chance of an incident occurring as a result of your activity on the pole and/or in the studio.
A ‘spotter’ can be any one in the studio, provided that they understand the technical aspects of the manoeuvre being attempted and are physically capable of aiding you in and out of the manoeuvre safely if necessary. You must assess whether the person you have asked to ‘spot’ you, meets these requirements. We advise that Advanced level students should not rely on lower level students to spot them for upper level manoeuvres, unless they are sure that the student meets the knowledge and capability requirements mentioned above.
Unless you are a teacher or employee, you are not permitted to teach manoeuvres to students - you may be banned from the studio if caught by an instructor or on camera doing so.
Only attempt moves that you have learned in class at Queens of Pole, that are within your appropriate ability level. If you wish to cover any moves that you have learnt outside of Queens of Pole, you may request to cover it in a tricks class or book a 1:1 private lesson for an instructor to assist you (within your abilities).
If there is an incident, you are required to let a staff member know. Even if you are in doubt as to whether the incident is serious or not, you must let a staff member know so that they can assess whether First Aid is required and/or whether an Incident Report might need to be filled out.
Our staff are qualified in First Aid. You must follow the directions of staff in case of an accident or incident that required First Aid and follow all instructions required for filling out an Incident Report.
If you need to use the First Aid Kit, please make sure that the most qualified person available attends to any First Aid scenario and ensure that you have advised a staff member of what you have taken so that it can be replaced.
Staff reserve the right to refuse entry to any student whom they deem to be in breach of any studio rule. Management will support staff in their decision.