WHAT IS YOUR AGREEMENT WITH QUEENS OF POLE?

You must submit a Member Application by creating a Queens of Pole Account. You agree to the Member Terms and its attachments together with the:

a. Promotional Terms;

b. Member Rewards Policy;

c. Waitlist Reservation Policy;

d. Cancellation and No Show Policy;

e. Community Standards;

f. List of Prices and Fees;

and the following completed forms:

your Member Application; and

your Liability Waiver.

These Member Terms and (a) to (h) above make up all of the terms of this Member Agreement (“Agreement”) between, the individual’s name who appears in the Member Application (“you”), and Queens of Pole (“us”). You must:

a. be over the age of 18 years old;

b. if aged 14-17 years of age, signed parental consent form must be supplied before attending any classes;

c. not misrepresent your identity in any way;

d. always provide accurate and complete personal information;

e. always have a valid email address;

f. always have a current, valid and accepted method of payment;

g. have proof of identity available at the request of Queens of Pole employees or Queens of Pole agents (“Queens of Pole Staff”) for the purposes of account enquiries; and

take reasonable action to keep your Queens of Pole Account login details secure and change your password regularly.

You acknowledge that you have received a copy of this Agreement. All the terms of this Agreement are available on the website, www.queensofpole.com (“Website”). We have seven business days after the formation of this Agreement to rectify any error or miscalculation provided in this Agreement.

You will manage your Queens of Pole Account through GymMaster. You acknowledge that you have Internet access and an App Ready Device to maintain your Queens of Pole Account for the duration of your Agreement with us. It is your responsibility to contact Queens of Pole if you have any questions on how to use your Queens of Pole Account.

HOW DO YOU SUBMIT YOUR MEMBER APPLICATION?

Submission of a Member Application is made by you through GymMaster. It is subject to this Agreement and your Activation Payment being received at the time of this Agreement. This Agreement between you and us is immediately in effect on submission of your Member Application (“Agreement Date”).

Your Member Package will commence on the start date as set out in your Member Application (“Attendance Start Date”).

Queens of Pole reserves the right to reject any Member Application at its reasonable discretion.

WHAT IS YOUR MEMBER PACKAGE?

As a Member of Queens of Pole, your Member Package is determined by your:

a. Member Type; and

b. Access Level.

At the time of your Member Application, you will join our Member Rewards Program subject to the Member Rewards Policy.

Queens of Pole reserves the right to introduce, withdraw or vary categories of Member Packages at any time.

MEMBER TYPE

Your Member Type governs your Service Privileges and activates at the time of your Agreement. Your Member Type is deemed Standard, except for when the following conditions have been satisfied at the time of your Member Application:

a.you are eligible for a Queens of Pole Exclusive offer under the Promotional Terms; and

you have applied the correct promotional code to accept a Queens of pole Exclusive offer if applicable.

Where the above conditions are satisfied, your Member Type is deemed Queens of Pole Exclusive. Your Member Terms are subject to the Promotional Terms where applicable.

Queens of Pole will not be obligated to apply any offer or promotional code for Queens of Pole Exclusive activation under the Promotional Terms retrospectively to your Queens of Pole Account.

Queens of Pole reserves the right to introduce, withdraw or vary categories of Member Types at any time.

Will we change your Member Type if your Member Application has errors?

ERROR IDENTIFIED BY YOU: If at the time of your Member Application submission you did not meet the eligibility requirements under Members Rewards or Promotional Terms, you must contact us by email to make corrections on your Queens of Pole Account within seven business days. Any promotional code applied to a Member Package when submitted on GymMaster or acceptance of a Member Application submission by GymMaster will be voidable until corrected. We will amend your Member Package to a Silver Membership within two business days of your initial contact to alert us of the error.

ERROR IDENTIFIED BY US: If Queens of Pole reviews your Queens of Pole Account and deems it to not be eligible, we will make reasonable attempts to contact you through email, phone call or SMS. If you cannot be contacted within two business days from this Agreement Date, Queens of Pole reserves the right to enforce this Agreement as a Silver Membership and:

a. cancel all reservations under your Membership and terminate your ineligible Member Package;

b. set your Attendance Start Date for the Amended Member Package in line with the date of the Attendance Start Date provided in your Member Application;

credit the Activation Payment incurred when activating to the Amended Member Package;

run any outstanding balances resulting from correcting your Member Type.

MEMBER SERVICE PRIVILEGES

Your Service Privileges governs your access to Quees of Pole services.

Your Service Privileges entitles you to:

a. maintain a Queens of Pole Account with us;

b. pay weekly in advance to maintain your access to Queens of Pole services;

c. have scheduling access to make reservations up to a maximum of 7 calendar days in advance from the current calendar date (“Scheduling Window”); and

These entitlements are only valid to access Queens of Pole facilities:

a. for one occasion only per valid Reservation Credit;

b. for the Service Type, Stream Type and Session Category it is valid for;

c. at the time and in the location where you have made your reservation;

d. If you have been granted access by Queens of Pole Staff if applicable;

e. if your reservation is available to check in when you arrive to attend the session;

f. if you meet the Class Level prerequisites to attend prior to making a reservation;

g. your Queens of Pole Account has accurate billing and personal information; and

h. your Queens of Pole Account has no outstanding Member Payments, unpaid reservations or an outstanding balance from other fees, and is in good standing.

By accessing Queens of Pole services and facilities, you acknowledge that:

a. you are responsible for managing your reservations by regularly reviewing the live timetable, your reservations and waitlist queues for changes;

b. reservations must be scheduled on your Queens of Pole Account prior to attending;

c. Prior to participation in a session you have reserved, you must check in upon entry to a Queens of Pole facility;

d. Without a reservation confirmation on your Queens of Pole Account, you are not guaranteed that the session has capacity for your attendance;

e. if you attend a reservation for a Class or Practice Session after the scheduled start time, Queens of Pole or Queens of Pole Staff reserves the right to refuse entry due to safety reasons;

f. if you attend a reservation for a Practice Session after the scheduled start time, you are only entitled to use a Queens of Pole facility until the scheduled end time of the reservation. This is inclusive of your cool down and packing up; and

your reservations may be amended retrospectively on review by Queens of Pole Staff.

Queens of Pole reserves the right to introduce, withdraw or vary Service Privileges at any time.

ACCESS LEVEL / MEMBER INCLUSIONS

Your Access Level governs your maximum reservation limit you are entitled to apply under your Service Privileges.

Your Member Application acknowledges your chosen Access Level reflects the intended frequency of attendance for your Member Package. This entitles you with a maximum number of Class Sessions you may reserve while valid for use and not exceeding the reservation limit (“Access Level”).

When a Member Payment is received from you to us, you receive Class Sessions in an Attendance Allocation. A Class Session is inclusive of the class roll call, warm up, coursework content through instruction, cool down, clean and pack up, and changeover of class attendees to run for a maximum duration of 60-minutes.

Each Attendance Allocation is subject to a Member Payment and:

a. the Scheduling Window to make reservations;

b. reservations can only be applied to valid Classes only; and

c. if one or more sessions are not reserved by the expiry date, the sessions are forfeited.

Access Levels are subject to be discontinued, changed or terminated with immediate effect at the reasonable discretion of Queens of Pole. After the date of change, Queens of Pole will not be obligated to redeem discontinued or terminated Access Levels.

In the event your Access Level is being discontinued or terminated, we will make reasonable attempts to contact you through email. If you cannot be contacted within seven business days from the date of change, your Queens of Pole Account will be transferred to an Access Level available at the time of equal or lesser value. Continued usage of your Queens of Pole Account for our services after the date of change will constitute your acceptance of the changes.

ACCESS PERIOD AND EXPIRATION DATES

When a Credit Allocation is processed to your Queens of Pole Account, it activates your Service Privileges for a maximum of 14 days commencing on the Scheduled Pay Date.

From the Scheduled Pay Date, the Attendance Allocation will expire in 14 days, unless:

a. Automatic Expiry Extension Reward (or an equivalent offer) is activated. If you are eligible for this Reward, it entitles you to access your Service Privileges for a maximum of 28 days from the Scheduled Pay Date;

b. Redeemed Member Rewards or other promotions. The Member Rewards Policy or Promotional Terms will outline the expiry date applied to the Credit Allocation.

c. Exception. In limited circumstances, you meet the eligibility criteria to be provided an exception to your obligations under this Agreement from Customer Care.

It is your responsibility to manage your Queens of Pole Account to meet your Access Level’s reservation limit over a 14 day period. If your personal frequency of attendance has changed, it is recommended you adjust your Access Level to suit.

Expiry dates of Attendance Allocations or Member Rewards Allocations are subject to change at the reasonable discretion of Queens of Pole. After the date of change, the new expiry date will come into effect on your next Scheduled Pay Date. Continued usage of your Queens of Pole Account for our services after the date of change will constitute your acceptance of the changes.

WHAT IS THE EXPIRY DATE OF THIS AGREEMENT?

This Agreement is ongoing and will automatically renew indefinitely unless you terminate your Agreement under Section 7.

YOUR MEMBER PAYMENT OBLIGATIONS

For all Member Payments and other payments in this Agreement, you acknowledge that:

a. your Activation Payment must be received by us on the Agreement Date and is your first Member Payment for this Agreement;

b. your Member Payment will reoccur on a weekly basis, commencing on the purchase day from your Attendance Start Date and auto renew until terminated by the Member through GymMaster (“Payment Cycle”);

c. you must settle all Member Payments on the Scheduled Pay Date;

d. you must contact us by email at least two business days prior to your next Scheduled Pay Date if you need assistance to update your billing information;

e. you must contact us by email at least seven business days prior to your next Scheduled Pay Date if you need assistance to adjust your Payment Cycle;

f. if your account has an outstanding balance in respect of any payment or fees, this must be settled before you can access Queens of Pole facilities or services;

g. all payments or fees must be debited from your credit card; you have sufficient funds in the nominated account when any payment or fees are to be debited; and

h. if the debit from your credit card is unsuccessful, you will be responsible for any administration fees and or collection fees.

Queens of Pole reserves the right to:

a. levy an administration fee if required to forward the account to a third-party collection agency;

b. use the services of a third-party billing company to deduct payments;

c. charge a fee for declined or late payments. This fee may change time to time and is available on our List of Prices and Fees; and

d. deduct the outstanding balance on your Queens of Pole Account from your credit card at any time;

WHAT HAPPENS WHEN YOUR MEMBER PAYMENT IS DECLINED

If a declined Member Payment is not settled, your Service Privileges will be revoked until the outstanding balance is paid. Any available Credit Allocations will become Inactive on your Queens of Pole Account.

To prevent your Queens of Pole Account losing Service Privileges, you must:

a. settle your Member Payment on the Scheduled Pay Date;

b. have no outstanding balance; and

c. if you cannot meet conditions (a) or (b) above, to contact us by email a minimum of seven business days before your Scheduled Pay Date for assistance.

OTHER FEES AND CHARGES

Payments and fees include goods and services tax (GST). All payments or fees are reviewed by Queens of Pole periodically and change from time to time. The current List of Prices and Fees can be obtained from the Website.

CANCELLATION AND NO SHOW POLICY

The Cancellation and No Show Policy applies to all reservations made by Members, casual visitors and guests for Queens of Pole services unless otherwise stated.

Unless otherwise stated by Queens of Pole, all Casual Classes and Open Practice services at Queens of Pole have a ninety (90) minute cancellation policy. All Workshops have a 24 hour cancellation window and Private Lessons have a 4 hour cancellation window. All cancellations must be at least ninety (90) minute before the scheduled start time (“Cut Off Window”) of the reservation, irrespective of the time the booking was submitted. It is your responsibility to ensure any cancellation you action on your Queens Pole Account has successfully been applied.

The Cut Off Window is subject to change and with immediate effect in the event we reduce/increase the Cut Off Window from nintey (90) minutes hours. In the event the Cut Off Window is increased from ninety (90) minutes, notice will be provided on the Website at least seven calendar days prior to taking effect.

EARLY CANCELLATIONS

To make an early cancellation of a reservation, you must cancel your reservation at least ninety (90) minutes before the scheduled class start time (“Early Cancel”). An Early Cancel will automatically return the Reservation Credit to the Credit Allocation it was deducted from at the time of reservation being made. The Reservation Credit will be available to make a new reservation until its expiry date, subject to the Scheduling Window.

Queens of Pole will Early Cancel your reservation in the event a scheduled class has been cancelled from the timetable by us, irrespective of the Cut Off Window. Notice of Scheduled Block changes will be provided in GymMaster as displayed on the live timetable and reflected on reservations in your Queens of Pole Account. In addition to GymMaster and as appropriate under the circumstances, we will make a reasonable attempt to additionally notify you of cancellations through email, SMS or online student announcement groups.

LATE CANCELLATIONS & NON-ATTENDANCE

The following will be deemed a Late Cancel:

a. Cancellations applied from ninety (90) minutes or less prior to the scheduled class’s start time; or

b. You do not participate in your reservation (“Non-Attendance” or “No Show”) and fail to cancel your reservation either via the Queen of Pole, Queens of Pole portal, posting on the Weekly Thread in the online student announcement groups, email or by DM.

A Late Cancel will result in the casual class pass being deducted from your Queens of Pole account. No expiry date exceptions will be given.

In the event you are a No Show to an unpaid reservation, your Queens of Pole Account will have an outstanding balance that will incur a Casual Class Session charge.

In addition, any late cancel or non attendance will incur a $10 charge to your Queens of Pole account, the payment method on file will be used to recover funds, where possible the booking system will send an automatic email alert of applied charges, please make sure you mark emails from @queensofpole.com as ‘safe’ so they do not slip into your spam/junk and the alerts missed by yourself.

WAITLIST RESERVATION POLICY

GymMaster functionality provides an automatic system to make a reservation on a waitlist queue. In the event of a fully reserved Scheduled Block having available capacity prior to the Cut Off Window, it will automatically send you a notification and register your attendance (“Waitlist Feature”) (if you are opted in to receive notifications). Reservations made on waitlist queues are subject to our Waitlist Reservation Policy, Cancellation and No Show Policy and may incur additional fees. Review the full policy here: https://www.queensofpole.com/waitlist-reservation

CAN YOU SUSPEND YOUR MEMBER PACKAGE?

SUSPENSION BY YOU: GymMaster does not offer self service suspensions. In limited circumstances, Queens of Pole will approve a suspension of this Agreement. If you would like to make a suspension request to Queens of Pole, please complete our Membership Pause application available on our website.

SUSPENSION BY US:Suspension of this Agreement is at the reasonable discretion of Queens of Pole, irrespective of a request being made in writing. In this event, we will notify you by email to provide you:

a. notice that we have applied a suspension to your Member Package and any other scheduling access affected;

b. the start date of the suspension;

c. the end date of the suspension or direction when we will email you confirmation of the end date; and

d. Queens of Pole contact information and available times for you to contact us to discuss your Queens of Pole Account at your discretion.

HOW DO YOU END YOUR MEMBER PACKAGE?

TERMINATION BY YOU

This is an ongoing Agreement that automatically renews until terminated by the Member. Enrolment cancellations can be submitted at anytime, however please note your direct debits will continue weekly until the end of the current term as stated in the Direct Debit Policy.

If you are submitting this form less than seven (7) days prior to the end of term please know you will be charged a late cancellation fee which will equal the price of one week’s membership fee.

TERMINATION BY US

Queens of Pole reserves the right to terminate this Agreement without notice and with immediate effect if one or more of the following apply:

a. you break this Agreement, either repeatedly or one serious breach;

b. any payments or fees remain unpaid after repeated requests for payment by Queens of Pole;

c. Queens of Pole is of the opinion that you are not a suitable Member;

d. you put the health, safety or wellbeing of Queens of Pole Staff or Members at risk;

e. Queens of Pole decides to end your Membership and no reasonable equivalent is available to substitute the option; or

f. you provide us with details which you know to be false and these false details have affected our reasonable decision to be bound by this Agreement.

If we terminate this Agreement for any of these reasons, we reserve the right (without limiting any other right or remedy) to recover any other reasonable costs and expenses we incur as a result of your breach. Any unused account credits or Reservation Credits will be forfeited. All decisions made by Queens of Pole are final and binding.

COLLECTION OF OUTSTANDING FEES ON TERMINATION

On termination of your Agreement we will collect any outstanding balance on your Queens of Pole account. Wherein our efforts are unsuccessful, your overdue account will be passed on to debt collection to manage. All fees incurred from Debt Collection will be added to our overdue balance.

QUEENS OF POLE FACILITIES

We may need to adjust the availability of certain Queens of Pole facilities on a temporary basis including for the purposes of cleaning, improvement work, repairs, upgrades, maintenance, special functions and holidays. This may result in the temporary closure of some facilities.

MINIMUM AGE REQUIREMENT

Queens of Pole facilities and services are for Members and casual visitors who are 14 years old or older. If you are under 18 years old, you must provide written consent from a parent or guardian.

PROMOTIONAL TERMS

This Agreement may be subject to Promotional Terms. Where Member Terms and Promotional Terms conflict, Promotional Terms will take precedence unless stated otherwise.

OUR EQUIPMENT

When using Queens of Pole facility equipment to participate in our services, you must:

a. not engage in any process of setting up, modifying or dismantling hardware or equipment;

b. if you require our equipment to have the configuration adjusted, you must request assistance from Queens of Pole Staff;

c. immediately inform Queens of Pole Staff if you cause damage to any hardware or equipment;

d. use all provided safety equipment such as crash mats and follow any safety signage or instruction provided by Queens of Pole Staff;

e. only use equipment that you have received instruction on how to operate and use within your own abilities; and

f. take reasonable care when using Queend of Pole’s equipment.

YOUR EQUIPMENT

You must not bring any specialised hardware or equipment to a Queens of Pole facility without explicit permission in writing from Queens of Pole prior to making your reservation. This includes gymnastics rings, stage poles, pressure mounted poles or rigging hardware. Written permission is not required for general fitness equipment that we have communicated are required or recommended items to bring yourself to participants in Queens of Pole services that are offered on our timetable.

Sydney Pole reserves the right to:

a. decline a request seeking permission;

b. revoke any previous approvals at any time with immediate effect;

c. have you produce a copy of the written permission received to Queens of Pole Staff when requested;

d. have Queens of Pole Staff instruct you to immediately stop usage of unapproved equipment and have it dismantled; and

e. forfeit the Reservation Credit if your attendance ends before the scheduled end time as a result of (d).

CAN YOU TRANSFER TO ANOTHER PERSON?

No Membership, Credit Allocations, Reservation Credits or account credit can be transferred to another person or Queens of Pole Account. The entitlements you receive in this Agreement are personal to you for your own usage only.

CAN YOU CHANGE YOUR MEMBERSHIP LEVEL?

Yes, you can UPGRADE to any other membership level free of charge at any time during the term. You must:

a. review your Queens of Pole Account and make reservations for all Active Credit Allocations associated with this Agreement;

b. Submit your request in writing to upgrade your membership

It is important you submit your new Member Application on the same date as your termination to avoid disruptions to your Queens of Pole services.

Queens of Pole is not obligated to amend the activation date or expiry date in the event you submit your Member Application on a date after your most recent termination. It is at our reasonable discretion to approve requests of this nature.

Membership DOWNGRADES can be submitted at any time, but will only be processed at the end of the term.

COMMUNITY STANDARDS

Please review our Community Standards for more information on our behaviour and conduct expectations of Members, casual visitors and guests at Queens of Pole.

ACTIVITY RISKS TO YOUR HEALTH

It is your responsibility to seek medical clearance prior to commencing any exercise program. You further warrant and represent that you will not use Queens of Pole facilities, goods or services where there is risk, however small, to other Members and casual visitors.

This includes if you are suffering from any infections or contagious illness, disease or other ailment or whilst you are suffering from any physical ailment such as open cuts, or sores, or minor infections.

Queens of Pole reserves the right to refuse entry or terminate this Agreement based on health reasons for the safety of our Members and Queens of Pole Staff.

WILL THIS AGREEMENT BE CHANGED?

Queens of Pole reserves the right to make changes to this Agreement from time to time. Unless otherwise stated by Queens of Pole, any changes will apply immediately to this Agreement. Any previous documents whether provided by Queens of Pole or Queens of Pole Staff is excluded from this Agreement. The most current document will be uploaded to the Website within 72 hours from the time of change.

Occasionally we may make changes to this Agreement for valid reasons, including implementing service improvements or adjustments to Queens of Pole services, technology systems, user experience, and for legal or regulatory reasons.

You must read any notices regarding changes carefully. If you do not wish to continue this Agreement under the latest version or changes, you must terminate immediately in writing.

CHANGES TO PRICES AND FEES

We may change our prices, pricing structure or fees for Queens of Pole services from time to time. Changes will be in immediate effect except for Membership Payments which will apply no earlier than your Next Scheduled Pay Date following notice to you.

MATERIAL CHANGES

Queens of Pole will provide you notice of material changes to this Agreement. The notice will be provided in a form as appropriate under the circumstances such as prominent signage on display, sending an email or delivery of an alert to your Queens of Pole Account. Changes will be in immediate effect and continued usage of your Queens of Pole Account for our services after the date of change will constitute your acceptance of the changes.

SECURITY

You must use caution entering and leaving a Queens of Pole facility. Report suspicious behaviour to Queens of Pole; vulgar language, verbal or physical abuse, abuse of equipment or any other inappropriate behaviour will not be tolerated and will result in termination of this Agreement; and

You are solely responsible for any damage which you may cause to Queens of Pole, its facilities, goods, services or equipment, if such damage is caused by your wilful act or negligence.

HOW DO YOU COMMUNICATE WITH US?

All enquiries regarding your Queens of Pole Account must be made in writing by email to admin@queensofpole.com (“Primary Contact”). At the time of communications from Queens of Pole to your Queens of Pole Account contact information, it is deemed to be received. Queens of Pole reserves the right to discontinue, vary or pause for a reasonable time our Primary Contact and will provide notice of changes on the Website.

OTHER TERMS YOU SHOULD KNOW

Member Photo ID. At the time you create a Queens of Pole Account, you consent to having your photograph taken by Queens of Pole Staff to confirm your identity upon entry. We may refuse you entry if you visit a Queens of Pole facility without an accurate photo identification uploaded to your Queens of Pole Account.

ASSESSMENT OR TECHNIQUE LEVEL CHECK: You may be required to participate in an assessment to confirm the appropriate pole technique or other defined level option suitable for you at Queens of Pole. It is your responsibility to schedule an assessment or to request us to determine if it is appropriate. If you are unsure which class type or level is suitable for you, you must ask Queens of Pole Staff before making a reservation. Queens of Pole reserves the right to reject any reservations where it is brought to our attention that you may not reasonably meet the prerequisites for attendance.

THIRD-PARTY APPLICATIONS AND VENDORS: Self service functionality is integrated with or may otherwise interact with third-party applications, websites, and services including GymMaster (“Third-Party Applications”). These Third-Party Applications and devices may have their own terms of use and privacy policies. Your use of these Third-Party Applications will be governed by and subject to such terms of use and privacy policies. You acknowledge that Queens of Pole is not responsible or liable for the behaviour, features, or content of any Third-Party Application. Queens of Pole does not warrant the compatibility or continuing compatibility of the Third-Party Applications and Sydney Pole services.

SELF SERVICE LIMITATIONS & MODIFICATIONS: Queens of Pole will make reasonable efforts to keep our app and all associated features and functionalities including websites and user interfaces operational. From time to time temporary interruptions will occur due to certain technical difficulties including maintenance, testing, or updates required for improved user experience. Queens of Pole reserves the right to modify or discontinue, temporarily or permanently, functions and features at any time.

Australian Consumer Law, Exclusions and Limitations. You have certain rights under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law in connection with goods and services that we supply to you. The only conditions, warranties or guarantees which are binding on us in respect of the services or any goods or advice supplied by us, our employees or agents to you are those imposed or required to be binding by the statute (including the Competition and Consumer Act 2010 (Cth)) and any expressly set out in this Agreement. To the extent permitted by law, all other conditions, warranties and guarantees are expressly excluded.

LIMITATION OF LIABILITY

Queens of Pole will not be held liable for any loss, damage or theft of property belonging to or brought onto the premises by a Member or casual visitor. Queens of Pole will not be held liable for any death, personal injury or illness occurring on the premises or as a result of use of Queens of Pole facilities or services, unless the event is due to Sydney Pole being negligent.

The failure of Queens of Pole to enforce any of our rights at any time for any period will not be construed as a waiver of these rights. Any failure to identify or act upon a breach of this Agreement will not be deemed to be an affirmation by Queens of Pole that the behaviour of the Member, casual visitor or guest is acceptable.

PRIVACY

Our Privacy Policy is available on the Website and explains the ways in which we collect, use, store, protect and disclose your personal information.

We collect personal information from you to provide you with our services, to administer this Agreement and for the other purposes described in our Privacy Policy. In most cases, we collect your personal information directly from you, including through your Member Application, your Queens of Pole Account, and in the course of our other communications with you.

If you do not allow us to collect your personal information, we may not be able to provide you with our services, administer this Agreement with us or conduct some or all of the other activities described in our Privacy Policy.

In order to perform our services and for the purposes described in our Privacy Policy, we may disclose some of your personal information to our related persons or entities as outlined in our Privacy Policy. Should you default on payments due to us, we may disclose your personal information by notifying the default to a credit reference agency or other third-party to obtain payment from you.

Other than as set out in our Privacy Policy, we will not share your personal information without your consent unless we are required to do so by law.

Our Privacy Policy explains how you may access and correct the personal information that we hold about you. It also sets out how you may contact us to complain about a breach of the Privacy Act, and how we will deal with such a complaint. If you have any questions or concerns about privacy or if you would like further information about our privacy practices, please contact us.

YOUR PERSONAL INFORMATION

Your Queens of Pole Account must have accurate personal information at all times for the purposes of billing, marketing or contact information.

Queens of Pole will send primary communication by email. It is your responsibility to ensure these details are accurate at all times. Any notice sent by us in accordance with this Agreement will be deemed received by you.

You agree to be bound by this Agreement and consent to the terms within it. If you cannot comply with this Agreement, then you may not access Queens of Pole services as a Member.

Do not sign this Agreement until you have read these Member Terms and the other documents listed in Section 1. If there is anything you do not understand, please ask us for an explanation before you sign.

This Agreement between you and us is immediately in effect upon submission of your Member Application through GymMaster or providing this form to Queens of Pole Staff.